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Jun 05, 2017
Tour leader David has shown great concern and service to the well-being of all members. Tour guide Qiqi is able to bond well with all members and keep all happy. Time spent at each location is excellent!
Oct 13, 2017
We are just back from our trip to Cambodia and Vietnam. We did indeed pray for good weather (with a little help from a priest in Siem Reap).The hotels in Siem Reap (Aviary) and Hoi An (Boutique resort) were excellent, but La Casa in Hanoi was so-so (we would have liked somewhere more central).The cruise (on Paradise Elegant) in Halong Bay was also outstanding (accommodations, catering and hospitality).
Aug 03, 2017
Shao Cheng, who has fantastically help planned, advised and customized our Vietnam/Cambodia private tour. As we wanted to cover many places in very little time, he gave good recommendations of the must-visit places and how to plan our route given our tight schedule. He even took the liberty of planning the restaurants we go to and the menu (dietary restrictions). He followed up with us during our actual tour and responded to feedback, making immediate rectifications. The local tour guides he engaged speak good English and were helpful too. Since our tour was a customized one, we were able to choose our preferred hotels and cruise boats. We also omitted some of the factory visits which aim was just to push sales and souvenirs.
Sep 06, 2017
Thank you Shao Cheng for everything. The group enjoyed themselves very2x much
Apr 10, 2016
Excellent service provided by both Dave and Joseph, Always ready to render assistance to the group. Best tour leader and guide encountered ever.
Apr 10, 2016
Dave, Joseph & the driver that brings us around during this trip was awesome. Dave & Joseph were very friendly, helpful, informative and full of passion of their job. Thank You. We really enjoyed our trips very much. Dave & Joseph also very attention to all details and caring when we need help or asking for information. Thank you Dave & Joseph great job!
Apr 10, 2016
Both guides were very helpful & would go an extra mile to help us, friendly and approachable
Apr 10, 2016
We are very pleased with the service and in having a well-organised tour. Roy has been more than helpful in making sure we are informed and updated on our itineraries. He always checks each one of us if we need anything or any clarifications are required. On the other hand, Alex is the most entertaining, funny and informative all throughout. He is definitely well-versed in what he is doing. Both of them plus our coach driver has made our tour a safe, happy and memorable one. Thank you
Nov 16, 2019
Great trip to Vietnam via the 5 days central Vietnam and Bana hills tour. The Hotel was very nice and comfortable, very nice breakfast, lunch and dinner. Tour leader and tour guide were very friendly and caring. Very enjoyable tour. Highly recommended!
Nov 04, 2019
Great excellence service by Tour leader Cynthia Cheong and also bus captain - Larry Buck / Dave .. Cynthia is very meticulous/ caring / patience / knowledgeable/ friendly, I will definitely want to come back again if she is the tour leader, as for the bus captain, Larry, he drives very steady n very friendly too, for Dave, although he only helps to drive for one day, we have great fun with him too !! Great job !! Thank you once again to Cynthia / Larry / Dave
Nov 04, 2019
Thank you Cynthia Cheong for taking great care of our group. She had a thoughtful care for seniors in our group. She takes care of each of us and attend to our individual needs. She is a responsible manager who helps us to plan our routes and brought us to view the scenery. She is very patient towards our group organized by Jonathan-Winston Yew. Along the way, she is the best manager we had come across. In our future trips, we would like to request her to be our tour manager. Once again thanks so much and appreciate your great efforts.
Aug 08, 2018
Nickson provided lots of useful advice for the trip and was very polite and patience. We are so glad with the arrangement made by Nickson. One of the best tour advisor we met so far.
Sep 06, 2019
Our tour guide Nickson is always very attentive & caring. She make sure that we are all safe & sound.
Aug 17, 2019
Nickson Lim is an excellent travel adviser- very efficient, very customer- friendly & very prompt in her communication & answering all questions effectively. An outstanding travel consultant. Even during travel, she is constantly checking if everything is fine. Real helpful staff.Excellent food, with very gd variaties & in various scenic spots.Very careful, friendly coach drivers!
Dec 23, 2019
Hotels generally have no hook to hang clothing. One hotel has no shower rack to even put our shampoo /bath lotion- had to put on the floor. Good for yr agency to consider giving hooks with rubber base & a hagig toiletry bag for example instead of the folding travel bag as company